Refund & Cancellation Policy

1. Overview & Google Play Billing

Milk Tracker, developed and operated by Gulposh Labs, is distributed via the Google Play Store. All digital transactions—including premium tier unlocks, one-time lifetime purchases, and recurring subscription plans—are processed strictly through the official Google Play In-App Billing API. Gulposh Labs never collects, processes, or stores your credit card, debit card, UPI, or banking credentials directly on our servers.

2. Google Play 48-Hour Refund Policy

In accordance with Google Play developer and consumer standards, users can request an automated refund directly through Google within 48 hours of purchase:

• Within 48 Hours: You can request a refund directly from Google Play by visiting your Google Play Order History or via the Google Play Help Center. Refunds requested within this window are typically reviewed and issued automatically by Google.
• After 48 Hours: If more than 48 hours have passed and you encountered technical issues or unexpected billing errors, please contact us directly at support@gulposhlabs.in along with your 17-digit Google Play Transaction ID (starts with GPA.xxxx-xxxx-xxxx-xxxxx).

3. Subscription Management & Cancellation

You retain full control over your active subscriptions and can cancel recurring renewals at any time without penalty or cancellation fees:

Note: When you cancel a subscription, you will maintain full access to the premium features until the end of the current billing cycle. Canceling a subscription does not automatically refund previous billing cycles.

4. Accidental or Unauthorized Purchases

To prevent accidental purchases by children or unauthorized individuals sharing your device, we strongly advise enabling fingerprint or password authentication for all purchases in your Google Play Store settings (Play Store Settings → Purchase authentication). In cases of verified fraudulent activity, report the charge immediately to Google Support and your bank.

5. Developer Contact & Dispute Assistance

If you experience any billing discrepancies, missing license entitlements after an in-app upgrade, or purchase transfer questions across devices, our developer support team is ready to assist you: